Terms and Policies
All cancellations must be submitted in writing. Cancellation charges apply, as follows:
- FULL REFUND due to COVID 19 . Cancellations before 18:00 on day of arrival
- More than one month prior to check-in date: No forfeit – full refund
- 15-30 days prior to check-in date: Forfeit 50% of the deposit
- 01-14 days prior to check-in date: Forfeit 100% of the deposit
- Non-arrival or early departure: No refund – the total booking value is forfeit / payable
Guestique is not accountable for unforeseen interruptions in High speed Fibre WIFI connectivity
Heaters available for rental in Winter Months at R200 per day – not included in accommodation prices